Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
8.8/10
Great
Rooms
9.0
Location
9.5
Service
9.0
Dining
7.5
Guest reviews
8.8/10
based on 2 reviews
9.3
9.3/10 based on 281 reviews
Charlotte
United States of America,
May
2024
8.6/10
I absolutely loved my stay at this hotel! The rooms were spacious and beautifully designed with a charming Japanese living room/bedroom combo, fantastic wet room/shower, and even an in-room washing machine, making it super convenient. The amenities provided were top-notch, and the staff who spoke English were incredibly helpful. However, there was a pricey feel to it, but the value for money was still decent overall.
Rooms
9.0
I couldn't have asked for a more comfortable stay. The rooms were of very good size with excellent amenities that made my stay truly enjoyable.
Service
9.0
The service was exceptional! The staff was so helpful and kind, making sure all my needs were met with a smile. They even allowed us access to another room to do our washing, which was a thoughtful touch.
Location
9.0
The location was superb! It was very convenient, with plenty of restaurants, bars, and shops nearby, making it a perfect spot to explore the city.
Dining
7.0
Although there were no specific dining comments, the fruit provided was a nice touch to start the day off right.
Facilities
9.0
The facilities were impressive and well-maintained, enhancing my overall experience at the hotel.
Jill
United States of America,
July
2023
9.0/10
I had a wonderful time at this hotel! The rooms were spacious with a charming Japanese living room/bedroom combo, a fantastic wet room/shower, and an in-room washing machine. The amenities provided in the room were top-notch. The service was exceptional, allowing us access to another room for washing. The location was perfect, close to the center with plenty of restaurants, bars, and shops nearby. I didn't have the chance to dine at the hotel, but I heard they serve the best pizza. Overall, a great stay with fantastic facilities.
Rooms
9.0
The rooms were very spacious with a charming Japanese living room/bedroom combo, fantastic wet room/shower, and an in-room washing machine. The amenities were of very good size with good amenities.
Service
9.0
The service was so helpful and kind. The staff were very friendly and helpful.
Location
10.0
The location was very good, close to the center with plenty of restaurants, bars, and shops nearby.
Dining
8.0
I didn't have the chance to dine at the hotel, but I heard they serve the best pizza.